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Privacy Policy

Last Updated: 15 March 2026

1. Introduction

This Privacy Policy describes how Amara Studios (Pty) Ltd trading as Alila Yoga (“we,” “our,” or “us”) collects, uses, and protects your personal information when you use our services.

This Privacy Policy applies to the Alila Yoga mobile application and the website located at https://www.alilayoga.co.za, including any services, bookings, memberships, programs, or content provided through these platforms.

The official Privacy Policy can always be found at:

https://www.alilayoga.co.za/privacy-policy

By accessing our website, booking classes, or using the Alila Yoga mobile application, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following types of information.

Personal Information

Information you voluntarily provide when interacting with our services, including:

  • Full name

  • Email address

  • Phone number

  • Billing or payment information

  • Account login details

  • Information submitted when booking classes or registering for programs

  • Messages sent through contact forms or customer support

Usage Information

When you use our website or mobile application, certain information may be collected automatically, including:

  • IP address

  • Device type

  • Operating system

  • Browser type

  • Pages visited

  • Time and date of visits

  • Mobile app usage statistics

  • Crash reports or diagnostic data

3. How We Use Your Information

We use the information collected to:

  • Provide and manage yoga classes, memberships, and wellness programs

  • Process bookings and payments

  • Improve our website, mobile application, and services

  • Communicate with users about classes, updates, and promotions

  • Provide customer support

  • Monitor service performance and usage trends

  • Maintain security and prevent fraudulent activity

  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience and analyze website usage.

Cookies may be used to:

  • Remember user preferences

  • Improve website functionality

  • Understand how visitors interact with our website

Users may choose to disable cookies through their browser settings.

5. Third-Party Services

We may use trusted third-party providers to assist in operating our website, mobile application, and services. These providers may include:

  • Website hosting services

  • Payment processors

  • Email communication services

  • Analytics providers

  • Booking or scheduling software

These third parties only receive the information necessary to perform their services and are required to protect your information.

6. Data Sharing and Disclosure

We do not sell, trade, or rent users’ personal information.

Information may only be shared in the following situations:

  • When necessary to provide services you request

  • For payment processing and booking systems

  • When required by law or legal authorities

  • To protect the rights, property, or safety of Amara Studios (Pty) Ltd trading as Alila Yoga

  • In connection with a business transfer, merger, or restructuring

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services

  • Maintain business records

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

9. Health and Fitness Disclaimer

The services provided by Amara Studios (Pty) Ltd trading as Alila Yoga include yoga, mindfulness, breathwork, and wellness-related content intended for general fitness and educational purposes only.

Our website and mobile application do not collect, store, or process sensitive health or medical data from users.

Participation in yoga classes, wellness programs, and related activities is voluntary. Users are responsible for ensuring that such activities are appropriate for their personal health and fitness levels.

Users should consult a qualified healthcare professional before beginning any new exercise or wellness program.

Information provided through our services should not be considered medical advice, diagnosis, or treatment.

10. Children’s Privacy

Our services are not intended for children under the age of 13.

Amara Studios (Pty) Ltd trading as Alila Yoga does not provide services to, or knowingly collect personal information from, children under the age of 13.

If we become aware that personal information has been collected from a child under the age of 13 without parental consent, we will take steps to remove that information.

Parents or guardians who believe their child may have provided personal information should contact us.

11. International Users

Our services may be accessed from various countries. By using our website or mobile application, you acknowledge that your information may be transferred to and processed in locations where data protection laws may differ from those in your jurisdiction.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be posted on the following page:

https://www.alilayoga.co.za/privacy-policy

Users are encouraged to review this page periodically to stay informed about how their information is protected.

13. Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact:

Amara Studios (Pty) Ltd trading as Alila Yoga
Website: https://www.alilayoga.co.za
Privacy Policy: https://www.alilayoga.co.za/privacy-policy
Email: info@alilayoga.co.za

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